Business Analyst

Business Analyst - Multiple Roles

These positions sit within the Business Analysis Chapter in the Tech Architecture & Emerging Technology division, reporting to the Business Analysis Team Lead.

About the Roles

Aligned with HBF’s growth ambitions, we have multiple exciting opportunities available in Perth within our Business Analysis Chapter:

• A 12-month fixed-term Senior Business Analyst role supporting Enabling Technology.
• A permanent Business Analyst role supporting Member Engagement.

In these roles, you will work as part of cross-functional teams, collaborating closely with Product Owners and team members to understand business needs, manage backlog, and deliver high-quality business analysis artefacts.

These positions will partner closely with business stakeholders, Product Owners, and technical team members to capture clear requirements, support solution design, and enable effective delivery across priority business initiatives.

For the Enabling Technology role, we are seeking a seasoned Senior Business Analyst who can work across complex technology initiatives, navigate ambiguity, lead workshops, and translate business and technical needs into clear and actionable outcomes.

For the Member Engagement role, we are seeking a curious, member-focused Business Analyst to help enhance HBF’s member engagement platforms, supporting the delivery of exceptional member service and improved sales performance. Your marketing insight and customer-focused thinking will help deliver streamlined processes and customer journeys, support risk-aligned operations, and promote strong data quality.

Where You'll Contribute  

You’ll join a dynamic, cross-functional team where your expertise as a Business Analyst will add immediate value. Your responsibilities will include:  

• Engaging with business stakeholders to understand current pain points and future aspirations  
• Capturing business requirements as user stories and acceptance criteria, while identifying opportunities to streamline outcomes through emerging technologies  
• Working with technical team members to communicate requirements and support solution design, defect identification, and analysis  
• Mapping current and future-state processes to support effective solution design  
• Supporting backlog refinement, estimation and prioritization within Agile ways of working  
• Bridging business and technical language to ensure shared understanding and alignment  

In these roles, you’ll act as a key translator, making complex concepts clear and actionable across the organisation.

Let's Talk About You  

You are an experienced Business Analyst with experience working with Agile delivery teams. For the Senior Business Analyst role, you will bring a strong depth of experience and the confidence to lead analysis activities across complex technology initiatives.

You can navigate stakeholder needs, lead workshops confidently, and apply strong attention to detail. You are collaborative, delivery focused and demonstrate positive professional behaviors. You thrive in fast paced, ambiguous environments and can prioritize effectively while maintaining quality.

Your technical toolkit includes proficiency in Jira and Confluence. You are skilled in user story decomposition, facilitating estimation sessions, and translating solution design diagrams into actionable technical stories. You can absorb complex information, apply analytical thinking, and deliver clear, practical problem-solving.

We’re looking for people who are not only skilled in traditional analysis techniques but also forward-thinking in the use of emerging technologies. An important part of these roles is exploring how Artificial Intelligence (AI) can enhance decision-making, streamline processes, and uncover deeper insights from data. 

You’ll bring curiosity about how AI can be applied across business functions and proactively identify opportunities where intelligent automation and machine learning can create value.

Keen to Apply?  

Great! Applying is as simple and quick as clicking on the “Apply” button to complete your application. Please indicate whether you are interested in the fixed-term Senior Business Analyst role in Enabling Technology or the permanent Business Analyst role in Member Engagement.

Our recruitment and selection process includes a variety of assessment methods including reference checks, National Police Clearance and verification of working rights in Australia. 

Inclusion and Accessibility
At HBF, we believe in the potential of every individual. We’re committed to creating an inclusive workplace where diverse perspectives are celebrated, because they make us stronger. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, people with disabilities, and members of the LGBTQIA+ community, including transgender and gender-diverse applicants.

We want you to Be You, Be Bold, and feel supported every step of the way. If you require any adjustments or alternative formats during the recruitment process, please contact us at careers@hbf.com.au.

To learn more about our commitments visit: Community Initiatives | HBF Health Insurance