Business Analyst (Functional)

Key responsibilities

• Collaborate with business stakeholders to gather, analyse, and document requirements.
  
• Break down large, ambiguous problems into smaller, well-defined tasks or use cases.
  
• Create process flows, user stories, functional specifications, and other artifacts.
  
• Translate business needs into logical, structured, and actionable requirements.
  
• Work closely with developers, testers, and UX/UI teams to ensure accurate implementation.
  
• Facilitate workshops, interviews, and brainstorming sessions to uncover root causes.
  
• Perform gap analysis, impact assessments, and data analysis as needed.
  
• Support UAT (User Acceptance Testing) by preparing test cases and validating deliverables.
  
• Act as a liaison between business users and technical teams throughout the project lifecycle.
  

Required skills and qualifications :

• 3–5 years of experience as a Business Analyst or in a similar role.
  
• Strong logical thinking and analytical skills — able to approach problems methodically.
  
• Excellent communication skills — able to explain complex ideas simply.
  
• Experience in writing clear, structured documentation (e.g., user stories, use cases, BRDs).
  
• Comfortable with process mapping tools (e.g., Griffy, Visio).
  
• Familiarity with Agile or Scrum methodologies.
  

 Nice to Have:

• Exposure to low-code platforms (e.g., Appian, Pega, Power Platform).
  
• Experience working with Jira, Confluence, or similar tools.
  
• Knowledge of SQL or data analysis tools.
  
• Certifications like CBAP, CCBA, or Agile BA are a plus.