Digital Project Manager

Hi, we’re Frank – A Jaywing agency.

We’re passionate about creating digital experiences that make a real impact.

As part of Jaywing we combine strategy, experience design, technology and performance marketing to help ambitious organisations solve complex challenges and unlock growth.

We’re looking for an experienced Digital Project Manager to join our team and help deliver large-scale website transformation and digital experience projects for some of our most important clients.

This is an opportunity to work across complex digital ecosystems, collaborate with senior stakeholders, and play a key role in delivering meaningful outcomes for nationally recognised organisations.

If you enjoy bringing clarity to complexity, leading multidisciplinary teams and turning ambitious ideas into successful digital products, we’d love to hear from you.

About the Role

Working closely with our Head of Delivery, Digital Experience team, Strategists and technical specialists, you’ll take ownership of digital projects from discovery through to launch delivering projects across Frank’s broader client portfolio.

You’ll be responsible for balancing scope, timelines, budgets, resources and stakeholder expectations while ensuring every project is delivered to the highest standard.

Day to day you’ll

• Leading end-to-end delivery of complex website and digital experience projects
• Running discovery, planning and requirements workshops with clients and stakeholders
• Translating business needs into clear project requirements and delivery plans
• Managing project schedules, budgets, resources and forecasts
• Building trusted relationships with clients and becoming a key delivery partner
• Managing risks, dependencies and project governance
• Coordinating multidisciplinary teams across strategy, UX, design and development
• Identifying opportunities to improve processes, delivery approaches and client outcomes
• Preparing project documentation, change requests and proposals
• Ensuring projects are delivered on time, within budget and to a high standard

Knowledge & Experience

• You’ll likely bring:
• 4+ years’ experience in digital project management or digital delivery
• Experience delivering website, CMS or digital transformation projects
• Strong stakeholder management and workshop facilitation skills
• Excellent planning, communication and organisational capabilities
• Experience managing project budgets, timelines and resources
• A proactive, solutions-focused approach
• Experience with Jira, Confluence or similar project management platforms
• Experience with platforms such as WordPress, Shopify, Contentful, Storyblok, Adobe Experience Manager or Sitecore will be highly regarded.

In return we’ll give you:

• A commitment to develop you and your career aspirations.
• A no blame culture.
• A focus on diversity & inclusion, sustainability, and mental wellbeing. 
• Stunning office in the heart of Barangaroo close to the restaurants, bars, and the harbour swimming spot
• A hybrid working model.
• A fully stocked beer and wine fridge, impromptu BBQ lunches, sporting comps, team social activities, and a cracking end of year party.
• Enviable benefits such as
• Remote working; work from another time zone for up to 8 weeks per year 
• Birthday leave
• A wellbeing day each year

Jaywing are committed to building an inclusive and diverse culture, so if you’re doubting whether to apply for this role because you don’t meet every single requirement, we encourage you to still do so, there may be other opportunities with us where you are in fact the perfect candidate. Please let us know if any adjustments need to be made throughout the interview process and we will do our best to accommodate.