Project Manager

Summary of This Role

In this role, you’ll play a key role in helping customers successfully transition their data into the Sentral School Management Platform.

We’re looking for a Project Manager, Client Implementations to take ownership of high-value client projects from initial kick-off through to go-live and transition into ongoing support.

As the primary interface between Sentral and our customers, you’ll build trusted client relationships, bring structure to complex implementations, and coordinate teams across Sales, Product, Engineering, Data Migration, Training, Support, and Implementation.

Working closely with schools and education organisations, you’ll play a key role in ensuring customers are prepared, supported, and confident throughout their implementation journey.

If you thrive in a fast-paced SaaS environment, enjoy solving complex problems, and know how to keep clients and cross-functional teams aligned, this could be a great opportunity for you.

Salary

The annual salary range for this position is AUD 130,000 to 150,000 + superannuation.

What you’ll own

• Own end-to-end client implementations, from discovery and planning through go-live and transition to ongoing support.
• Act as the primary client contact, building strong relationships, managing expectations, and delivering an excellent implementation experience.
• Lead project planning and governance, managing scope, timelines, milestones, risks, dependencies, changes, and stakeholder communications.
• Coordinate cross-functional teams across Implementation, Sales, Product, Engineering, Data Migration, Training, and Support to deliver successful migrations, integrations, testing, training, and deployment.
• Drive successful project outcomes by proactively resolving risks and escalations, supporting complex or at-risk engagements, and continuously improving implementation processes.

What you’ll bring

• 5+ years of project management or consulting experience, ideally within a vendor environment.
• A recognised project management or Agile accreditation such as PMP, PRINCE2, CSM, CSP, or PMI-ACP.
• Experience successfully delivering government projects.
• Experience managing project stakeholders, budgets, resources, risks, and competing priorities.
• Experience consulting on or configuring business software solutions.
• Experience working within a SaaS environment.
• Background or experience within education and/or technology.
• Strong client-facing, communication, collaboration, and stakeholder-management skills.
• Demonstrated ability to work effectively in a fast-paced and frequently changing environment.
• Strong customer empathy with experience delivering excellent client outcomes and achieving or exceeding KPIs.
• A continuous-improvement mindset with experience identifying opportunities to optimise processes.
• Ability to obtain and maintain a Working with Children Check, where required.

It’s a bonus if you have

• ETL or data preparation tools, including Tableau Prep.
• Single sign-on (SSO) implementations, including SAML and Microsoft Entra ID.
• DNS concepts and common DNS record types.
• SSL certificate installation.
• Data migration and systems integration projects.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.