Senior Business Analyst

Position Overview

At Civeo, we believe great businesses are powered by innovative technology,
strong partnerships, and talented people. We are seeking an experienced Senior
Business Analyst to join our Information Technology team and play a key role in
driving business improvement initiatives across our operations.

Reporting to the General Manager - Business Applications APAC, you will work
closely with stakeholders across the business to identify opportunities, analyse
requirements, and deliver technology solutions that improve operational
efficiency, support business growth, and maximise the value of our IT
investments.

This role is ideal for a commercially minded analyst who thrives on solving
complex business challenges, engaging with stakeholders, and leading system
improvement initiatives from concept through to implementation.

Key Responsibilities

* Partner with business leaders, system owners, and end users to gather,
analyse, and document business, operational, and system requirements.
* Lead workshops and design sessions to identify solutions that enhance
business processes and information flow.
* Review existing systems and processes, identify improvement opportunities,
and recommend innovative technology solutions.
* Produce business cases, system specifications, process maps, reports, and
design documentation.
* Support the planning, design, development, testing, and deployment of new
applications and system enhancements.
* Coordinate user acceptance testing, implementation activities, and
post-deployment support.
* Develop and maintain project plans and schedules for system improvement
initiatives.
* Work closely with project managers and technical teams to ensure project
milestones and timelines are achieved.
* Ensure solutions align with enterprise architecture, governance standards,
and software development lifecycle requirements.
* Conduct research and analysis to support software and hardware
recommendations.
* Deliver end-user training, user documentation, and change support to ensure
successful adoption of new systems.
* Perform cost-benefit and return-on-investment analysis to support technology
investment decisions.
* Provide guidance and mentoring to junior team members and contribute to
critical incident resolution when required.

Qualifications

* Degree or Diploma in Business, Information Technology, Computer Science, or a
related discipline.

Experience

* Minimum 5 years' experience in business analysis, systems analysis, or a
similar role.
* Demonstrated experience delivering major business systems transformation and
implementation projects.
* Proven capability in requirements elicitation, documentation, analysis,
testing, and process improvement.
* Experience developing and delivering user training and supporting
organisational change.
* Strong project coordination and stakeholder management experience.
* Experience overseeing the design, development, and implementation of software
solutions.
* Exposure to hospitality, food services, food production, or food safety
systems will be highly regarded.
* Solid understanding of business process analysis and system development
lifecycle methodologies.

Skills

* Strong analytical, problem-solving, and critical-thinking capabilities.
* Excellent written, verbal, and presentation skills.
* Ability to communicate effectively with both technical and non-technical
stakeholders.
* High attention to detail and commitment to delivering quality outcomes.
* Strong customer service focus and stakeholder engagement skills.
* Ability to prioritise competing demands and perform in a dynamic environment.
* Experience with process mapping, business requirements documentation, and
systems modelling.
* Sound understanding of financial concepts, reporting, and business systems.
* Collaborative team player with the ability to influence, coach, and build
strong working relationships.
* Self-motivated, adaptable, and focused on continuous improvement.

About Us

Civeo Australia, a division of Civeo Corporation, provides workforce
accommodation services globally. In Australia, Civeo has a national footprint of
approximately 10,000 rooms across twelve villages in Queensland, New South
Wales, and Western Australia. In addition, Civeo also operates approximately
16,500 rooms in client-owned properties in remote regions of Western Australia,
South Australia and Queensland. With more than 40 years of experience, Civeo
supports individuals who live and work away from home.

We're committed to fostering sustainable partnerships and inclusive
opportunities in all the communities we operate in. By actively engaging with
Traditional Owners and First Nations Businesses, we're not just operating
accommodation villages, we're nurturing relationships that honour the rich
cultural heritage of the land.

We're safe, welcoming, and proud to encourage Aboriginal & Torres Strait
Islander people to join us.

This role was sourced from Civeo's careers site. View the original posting.